An Overview of White Shark Media Reviews and Handling Complaints

White Shark Media is a company focused on helping the small and medium-sized businesses achieve success through inventive strategies in search engine marketing. The marketing solutions come at a cost-effective and flat fee. This is accompanied with full transparency, administrative access to customer’s Google AdWords account and no contracts. White Shark Media’s key clients include iMarine Inc., Platinum Pro Painters Canada and A Star Movers Texas. The company focuses on service lines, industry focus (advertising & marketing, non-profit, Legal, government and real estate), client focus and SEO (on site optimization, link earning& development and local search).

White Shark Media Reviews

White Shark Media has received a number of positive reviews from its clients due to a work well done. An example is the Veterinary practice digital marketing where the client is involved in creating mobility devices for the pets. The client needed a partner in digital marketing to assist in the management of their website as well as optimizing it to increase sales through pay-per-click and SEO strategies. White Shark Media was given the opportunity to assist the client and the work is still ongoing with no plans of stopping anytime soon. The client offers a positive feedback as they are satisfied by the work done by the company. White Shark Media has helped the client get notable sales increase through great customer service. The client described White Shark Media as a company that is always available when needed and they respond fast to any issues experienced on their website. When the client needed anything new, the company got on it fast.

Platinum Pro Painters is a painting company that has two main offices in the Western and Eastern Canada. The painting company required a partner to head its digital marketing to drive new customers and leads to it. Platinum Pro Painters settled on White Shark Media to deliver SEO and pay-per-click services, and the work is ongoing with no plans of terminating the contract. The painting company praised the dedication showed by White Shark Media in the delivery of top-quality results and working hard in conjunction with its clients. They check in every month with the client to find out if everything is going on well and whether they are happy so far with the services offered.

Typical Complaints and how White Shark Media handles them

Although the company gets lots of compliments, it also has a few complaints from clients. The company owns up its mistakes and then works hard to better its services from the mistakes. The typical complaints fall under clients losing touch with their AdWords campaigns and some clients feeling the communication is not good enough. These have been handled via planned monthly status calls to all clients. Secondly, there are direct extension phone systems to enable clients communicate with their contact persons.

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