Category Archives: Video Visitation App

How Securus Technologies Helped Keep a Prison Safe

When me and my fellow officers come to the jail each day, we know there is always the chance that we may not go home that evening to be with our families. Violence in our prison is escalating each year, due mainly to the increased flow of drugs getting into the hands of those inmates. Me and my team work hard each day to ensure that we are cutting down on that flow because it will eventually have a positive impact on prison violence.


Of all the ways drugs could get in the jail, the interaction between visitor and inmate is the likely source. We have a huge police presence in the visitor center each day, and we conduct searches of inmates and visitors, as well as warn the visitors before they come in the jail that any drugs will be confiscated and arrests will be made. Despite those efforts, some people will do just about anything for the sake of the inmates.


Securus Technologies was in our prison recently to upgrade the phone system the inmates use. This company is headed by CEO Richard Smith, and he says his 1,000 employees are dedicated to the objective of making our world safe. Since the system has been helping over 2,600 other jails to cut down on drug problems, we were excited to have another resource available to us.


My team was trained to use the LBS software, then wanted to see the results. Within hours we heard one inmate talking about how drugs can be mailed undetected. One inmate talked about how he does drugs late at night to avoid detection. We even heard one inmate instruct a family member how to smuggle marijuana to the jail. Needless to say that with the help of Securus Technologies, we have cut down on violence and drugs in our busy jail.


Make A Real Difference Today!

Recently, Securus Technologies a leading firm that focuses on provision of technological solutions for investigation, monitoring and corrections to protect criminal justice launched an innovative application to help inmates save money and real times. Inmate Forms and Grievance application is an improvement that has been implemented on ConnectUs to ensure that customers are well catered for basing on their needs. Securus Technologies aims at delivering cutting edge solutions to customers and is dedicated to provide new innovations and features to ensure clients are at per with the emerging and trending technologies. Securus Technologies has made a great effort by providing a latest, modernized and effective technological application that aims at giving client’s incarceration experience.



About ConnectUs



ConnectUs is an active and rich inmate platform with amazing features that enable inmates’ access different applications designated by correctional facilities. This platform not only allows inmates access services and features but also govern set of activities provided at different times. Recently, a new feature known as Inmate Forms and Grievance application was added to the platform. This application is designed in a simple way so that it can be easily used and implemented. Additionally, the cost charged for this application is fair and so inmates are in good position to access the services it provides.



Inmate Forms and Grievance application allows self-service for inmates therefore they are able to access different custom forms and view their statuses. This helps them figure out on whether to appeal or accept the charges placed on them. Additionally, they can also create grievance forms, signup forms and medical forms among others. In the case of any changes inmates are free to correct them and this only takes a few minutes. This app in ConnectUs aims at bringing total transformation to digital automation. As one makes the changes, no printing is involved and so this helps save lots of cash.