Rick Smith: The New Face Of Correctional Facilities

In almost all organizations, success is pegged on the performance, excellence, and creativity of the CEO. Secures Technologies is no exception as the firm has achieved remarkable milestones since 2008 when Rick Smith was appointed to head the company. On his appointment by Securus Technologies’ chairman Richard Falcone, Rick Smith was mandated with steering the company into becoming the next generation service provider. Just as expected, seven years later, Rick has steered the company to unimaginable heights. Today, Securus Technologies has become the pacesetter in the Inmate communication industry.

What Makes Rick Smith Successful?

A detailed look at Securus Technologies shows that the company has transformed significantly. These outstanding transformations have been attributed to Smith’s excellence and experience. His impressive track record and skill sets make him one of the most celebrated corporate executives. Rick Smith holds an undergraduate bachelor degree in engineering from the State University of New York and a master’s degree in engineering from the same college. His interest and passion for management pushed him to join the University of Rochester and pursue an MBA. The award-winning CEO also holds an associate’s degree from the Rochester Institute of Technology.

Rick’s excellence in leadership and management didn’t happen overnight. The hardworking engineer began his career in 1972 when he worked for Global Crossing North America Inc. During his 26 years tenure at this firm, Smith gained unparalleled skills in management, leadership and information technology. At this firm, he rose up the organizational hierarchy to hold several managerial positions including chief information officer, plant operation director, information technologies president, director of business development, vice president in charge of finance and controller.

After 26 years at the Global Crossing North America Inc., Smith joined Eschelon Telecom Inc. At Eschelon, he served as the chief financial officer before he was promoted to serve as the president and later the chief operating officer. It was during his tenure at this firm when smith’s magic touch was noticed as he raised the firm’s revenue from $3o million to $350 million. At the same time, he successfully led the company into IPO. With this achievement under his belt, there was no doubt that Mr. Smith was the best bet for Securus technologies.

Achievements as the CEO of Securus

At the time of his appointment, Securus was struggling in the competitive inmate service delivery industry. Under his reign, Securus has significantly grown to hold the lion share in the inmate service delivery segment. Between 2013 and 2016, Securus Technologies invested $600 million in acquisitions, patents and technologies. This massive investment shows that the firm is still focused on achieving its mission of ensuring a better and safer incarceration experience. Today, over 1.2 million and more than 3,450 correctional facilities and inmates rely on Securus for service delivery.

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